Tomaskova, HanaTirkolaee, Erfan BabaeeRaut, Rakesh Dulichand2024-05-192024-05-1920230148-29631873-7978https://doi.org10.1016/j.jbusres.2023.113959https://hdl.handle.net/20.500.12713/5492Managers play a critical role in considering their organization's needs, goals, and objectives when making decisions. However, most written material is produced before or after the issue it addresses, requiring managers to have prior knowledge to apply it correctly. We contend that fundamental business process analysis and straightforward reengineering can be used to the procedures outlined in the documentation to improve decision-making processes. This approach is illustrated through a study focusing on trauma planning. Process models were created from the trauma planning documentation to assess the effectiveness of the time process. Procedures were then redesigned, increasing efficiency while maintaining the time for partial activities. By using this approach, managers can ensure that their organization's objectives are met while improving efficiency and productivity. Our study emphasizes the importance of considering the effectiveness of existing procedures and reengineering them where necessary.eninfo:eu-repo/semantics/closedAccessProcess OptimizationBusiness Process Model And Notation (Bpmn)Trauma PlanningBusiness Process Re-EngineeringTo-Be ModelAs-Is ModelArticle164WOS:0009915763000012-s2.0-85153858325N/A10.1016/j.jbusres.2023.113959Q1