The effect of artificial intelligence on management process: challenges and opportunities

Abstract

Artificial intelligence has started to dominantly affect every sector in Industry 4.0. However, the adaptation of the concept to managerial processes are closely related to the concepts of data science and digital transformation. Because artificial intelligence applications being developed are within the scope of artificial narrow intelligence (ANI), that situation requires the company to have a digital transformation policy in order to use artificial intelligence in managerial processes. In addition, to avoid biased artificial intelligence applications, the learning set of artificial intelligence requires a highly rigorous design. This necessitates the establishment of a data science department within the company. In this chapter, digital transformation processes in managerial perspective and the surrounded effect of artificial narrow intelligence on management are discussed.