The Effect Of Vıolence Agaınst 112 Emergency Healthcare Personnel On Job Satısfactıon

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dc.authoridSerpil Dinçler / 0000-0002-0620-646X
dc.authoridNazlı Hölümen / 0000-0003-3453-3123
dc.authoridEmel Hülya Yükseloğlu / 0000-0003-2009-6065
dc.authoridItır Erkan / 0000-0002-5902-1936
dc.authorwosid
dc.contributor.authorDinçler, Serpil
dc.contributor.authorHölümen, Nazlı
dc.contributor.authorYükseloğlu, Emel Hülya
dc.contributor.authorErkan, Itır
dc.date.accessioned2025-04-17T10:21:00Z
dc.date.available2025-04-17T10:21:00Z
dc.date.issued29 Aralık 2023
dc.departmentİstinye Üniversitesi, İktisadi, İdari ve Sosyal Bilimler Fakültesi, Sağlık Yönetimi Bölümü
dc.description.abstractIn this study, the types of violence faced by the healthcare personnel working in the 112 Emergency Health Services and the effect of this situation on the job satisfaction of the healthcare personnel were examined. Questionnaire was applied to 165 emergency healthcare personnel working in Istanbul, between August and October 2021. Demographic information and Hackman and Oldham job satisfaction scale were used in the questionnaire. 80.6% of the participants stated that they were exposed to physical, verbal, psychological or sexual violence. It was determined that 48.7% of the perpetrators were the relatives of the patient and 30.2% were the patients themselves. In addition, it was determined that 78.9% of the attackers were male Significant differences were found between the duration and age of healthcare workers in the institution and their job satisfaction. It has been determined that the job satisfaction of healthcare personnels who are exposed to violence is lower than those who are not exposed to violence. In the state of exposure to violence, the motivation and psychological state of the personnel working in the emergency health services are highly affected, and this has a negative effect on job satisfaction. It is recommended that health managers take measures to protect the health and safety of healthcare personnels and take initiatives to increase job satisfaction.
dc.identifier.citationDinçler, S., Hölümen, N., Yükseloğlu, E. H., & Erkan, I. (2023). THE EFFECT OF VIOLENCE AGAINST 112 EMERGENCY HEALTHCARE PERSONNEL ON JOB SATISFACTION. International Journal of Health Services Research and Policy, 8(3), 222-230.
dc.identifier.doi10.33457/ijhsrp.1388350
dc.identifier.endpage230
dc.identifier.issue3
dc.identifier.startpage222
dc.identifier.urihttps://doi.org/10.33457/ijhsrp.1388350
dc.identifier.urihttps://dergipark.org.tr/en/pub/ijhsrp/issue/81605/1388350
dc.identifier.urihttps://hdl.handle.net/20.500.12713/6188
dc.identifier.volume8
dc.institutionauthorDinçler, Serpil
dc.institutionauthoridSerpil Dinçler / 0000-0002-0620-646X
dc.language.isoen
dc.publisherRojan Gümüş
dc.relation.ispartofInternational Journal of Health Services Research and Policy
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectEmergency health services
dc.subjectviolence
dc.subjectjob satisfaction
dc.titleThe Effect Of Vıolence Agaınst 112 Emergency Healthcare Personnel On Job Satısfactıon
dc.typeArticle

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