Supplier selection and capacity allocation in medical tourism service supply chain

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dc.authoridSerdarAsan, Seyda/0000-0001-9933-0998
dc.authoridKaradayi-Usta, Saliha/0000-0002-8348-4033
dc.authorwosidSerdarAsan, Seyda/D-4421-2013
dc.authorwosidKaradayi-Usta, Saliha/U-8744-2018
dc.contributor.authorKaradayi-Usta, Saliha
dc.contributor.authorSerdarasan, Seyda
dc.date.accessioned2024-05-19T14:41:44Z
dc.date.available2024-05-19T14:41:44Z
dc.date.issued2023
dc.departmentİstinye Üniversitesien_US
dc.description.abstractMedical tourism refers to people traveling abroad to benefit from both medical and tourism services. The delivery of medical tourism services requires the simultaneous participation of multiple service providers. This study focuses on the tactical decision level of supply chain planning and aims to evaluate and select the providers of the services that are offered in a medical tourism service package by a medical assistance company and allocate the available capacity of the preselected providers to the medical tourist demand. Thus, it examines the selection of individual service providers and the allocation of capacity based on medical tourist preferences from a business-to-business perspective, namely a supplier selection and order allocation problem. To address this problem, we suggest a two-step process where a fuzzy rule-based inference system is used to evaluate service providers and determine their collaboration scores, and subsequently a fuzzy linear model is employed to select providers and determine the capacity allocation of service requests while maximizing the overall collaboration scores. The applicability of the proposed approach is presented by a quantitative application for dental tourism in Turkey. The suggested approach serves as a guide for scholars as well as for medical tourism practitioners engaged in the process of configuring a medical tourism service network.en_US
dc.identifier.doi10.1007/s12597-023-00649-w
dc.identifier.issn0030-3887
dc.identifier.issn0975-0320
dc.identifier.scopus2-s2.0-85156162875en_US
dc.identifier.scopusqualityQ2en_US
dc.identifier.urihttps://doi.org10.1007/s12597-023-00649-w
dc.identifier.urihttps://hdl.handle.net/20.500.12713/5153
dc.identifier.wosWOS:000979302700001en_US
dc.identifier.wosqualityN/Aen_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherSpringer Indiaen_US
dc.relation.ispartofOpsearchen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.snmz20240519_kaen_US
dc.subjectFuzzy Optimizationen_US
dc.subjectFuzzy Rule-Based Systemen_US
dc.subjectMedical Tourismen_US
dc.subjectMedical Tourism Service Supply Chainen_US
dc.subjectOrder Allocationen_US
dc.subjectSupplier Selectionen_US
dc.titleSupplier selection and capacity allocation in medical tourism service supply chainen_US
dc.typeArticleen_US

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