Critical success factors of lean six sigma to select the most ideal critical business process using q-ROF CRITIC-ARAS technique: Case study of food business

Basit Öğe Kaydı
dc.authoridMishra, Arunodaya/0000-0001-9949-5813
dc.authoridAytekin, Ahmet/0000-0002-1536-7097
dc.authoridKaramaşa, Çağlar/0000-0003-2454-1824
dc.authoridTirkolaee, Erfan Babaee/0000-0003-1664-9210
dc.authoridKORUCUK, SELCUK/0000-0003-2471-1950
dc.authorwosidMishra, Arunodaya/P-1562-2017
dc.authorwosidAytekin, Ahmet/AAG-1900-2019
dc.authorwosidKaramaşa, Çağlar/HKN-7862-2023
dc.authorwosidTirkolaee, Erfan Babaee/U-3676-2017
dc.contributor.authorAytekin, Ahmet
dc.contributor.authorOkoth, Basil Oluch
dc.contributor.authorKorucuk, Selcuk
dc.contributor.authorMishra, Arunodaya Raj
dc.contributor.authorMemis, Salih
dc.contributor.authorKaramasa, Caglar
dc.contributor.authorTirkolaee, Erfan Babaee
dc.date.accessioned2024-05-19T14:43:00Z
dc.date.available2024-05-19T14:43:00Z
dc.date.issued2023
dc.departmentİstinye Üniversitesien_US
dc.description.abstractThe current market conditions have forced Lean Six Sigma (LSS) upon businesses as one of the must-have practices. The practices have been credited with enhancing the efficiency of the operational and functional processes of enterprises from production to marketing, from personnel management to finance, all the while helping them augment their growth and profitability. LSS has the customer as its main focus and works to create added value for businesses through cost reduction and waste prevention hence can be considered as a process improvement practice. One priority area of improvement in most organizations is the assessment of Critical Business Processes (CBPs) as key processes in the success of businesses that must be tackled in line with the objectives of the businesses due to their extensive impact on customer satisfaction. For this purpose, this study evaluates and ranks the CBPs, and then select the most ideal CBP in food companies with corporate identity in Istanbul following the LSS success factors. Hence, the components attained from the literature are assessed using the suggested q-ROF CRITIC-ARAS method which is based on CRiteria Importance Through Intercriteria Correlation (CRITIC), Additive Ratio Assessment (ARAS) techniques and q-Rung Orthopair Fuzzy Sets (q-ROFSs). The findings demonstrate that the most important criterion for LSS success in food businesses is Top Management and Support, while Education and Culture is the least important. Furthermore, Enlightenment Approach is found to be the most ideal CBP based on LSS success factors.en_US
dc.identifier.doi10.1016/j.eswa.2023.120057
dc.identifier.issn0957-4174
dc.identifier.issn1873-6793
dc.identifier.scopus2-s2.0-85151776205en_US
dc.identifier.scopusqualityQ1en_US
dc.identifier.urihttps://doi.org10.1016/j.eswa.2023.120057
dc.identifier.urihttps://hdl.handle.net/20.500.12713/5310
dc.identifier.volume224en_US
dc.identifier.wosWOS:000983269900001en_US
dc.identifier.wosqualityN/Aen_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherPergamon-Elsevier Science Ltden_US
dc.relation.ispartofExpert Systems With Applicationsen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.snmz20240519_kaen_US
dc.subjectLean Six Sigmaen_US
dc.subjectCritical Success Factorsen_US
dc.subjectCritical Business Processesen_US
dc.subjectQ-Rung Orthopair Fuzzy Setsen_US
dc.subjectQ-Rof Critic-Arasen_US
dc.subjectFood Businessen_US
dc.titleCritical success factors of lean six sigma to select the most ideal critical business process using q-ROF CRITIC-ARAS technique: Case study of food businessen_US
dc.typeArticleen_US

Dosyalar

Koleksiyon

WoS İndeksli Yayınlar Koleksiyonu
Scopus İndeksli Yayınlar Koleksiyonu