Performance evaluation of omni-channel distribution network configurations considering green and transparent criteria under uncertainty

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dc.authoridErfan Babaee Tirkolaee / 0000-0003-1664-9210en_US
dc.authorscopusidErfan Babaee Tirkolaee / 57196032874en_US
dc.authorwosidErfan Babaee Tirkolaee / U-3676-2017en_US
dc.authorwosidGCP-4873-2022en_US
dc.contributor.authorBabaei, Ardavan
dc.contributor.authorKhedmati, Majid
dc.contributor.authorJokar, Mohammad Reza Akbari
dc.contributor.authorTirkolaee, Erfan Babaee
dc.date.accessioned2022-11-07T07:01:59Z
dc.date.available2022-11-07T07:01:59Z
dc.date.issued2022en_US
dc.departmentİstinye Üniversitesi, Mühendislik ve Doğa Bilimleri Fakültesi, Endüstri Mühendisliği Bölümüen_US
dc.description.abstractSatisfying customer demand is one of the growing concerns of supply chain managers. On the other hand, the development of internet communications has increased online demand. In addition, the COVID-19 pandemic has increased the demand for online shopping. One of the useful concepts that help to address this concern is the omni-channel strategy, which integrates online and traditional channels with the aim of improving customer service level. For this purpose, this paper proposes an algorithm for evaluating Omni-channel Distribution Network Configurations (OCDNCs). The algorithm applies an extended Data Envelopment Analysis (DEA) model to evaluate OCDNCs based on cost, service, transparency, and environmental criteria; and then, forms a consensus on the evaluation results generated according to different criteria by utilizing an uncertain optimization model. To the best of our knowledge, this is the first attempt in which such an algorithm has been employed to take into account the mentioned criteria in a model to evaluate OCDNCs. The application of the proposed models was investigated in a case study in relation to the Indian retail industry. The results show that the configuration with the most connections among its members was the most stable, robust, and efficient.en_US
dc.identifier.citationBabaei, A., Khedmati, M., Jokar, M. R. A., & Babaee Tirkolaee, E. (2022). Performance evaluation of omni-channel distribution network configurations considering green and transparent criteria under uncertainty. Sustainability (Switzerland), 14(19) doi:10.3390/su141912607en_US
dc.identifier.doi10.3390/su141912607en_US
dc.identifier.issue19en_US
dc.identifier.scopus2-s2.0-85139946017en_US
dc.identifier.scopusqualityN/Aen_US
dc.identifier.urihttps://hdl.handle.net/20.500.12713/3234
dc.identifier.volume14en_US
dc.identifier.wosWOS:000867367100001en_US
dc.identifier.wosqualityQ2en_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.institutionauthorTirkolaee, Erfan Babaee
dc.language.isoenen_US
dc.publisherMDPIen_US
dc.relation.ispartofSustainability (Switzerland)en_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectEnvironmental Criteriaen_US
dc.subjectOmni-Channelen_US
dc.subjectPerformance Evaluationen_US
dc.subjectTransparencyen_US
dc.subjectUncertaintyen_US
dc.titlePerformance evaluation of omni-channel distribution network configurations considering green and transparent criteria under uncertaintyen_US
dc.typeArticleen_US

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