Factors considered by patients in provider selection for elective specialty surgery: a questionnaire-based survey

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dc.authoridHüseyin Bahadır Gökçen / 0000-0002-5374-1166en_US
dc.authorscopusidHüseyin Bahadır Gökçen / 51563604200
dc.authorwosidHüseyin Bahadır Gökçen / EVT-4898-2022
dc.contributor.authorAydın, Mehmet Akif
dc.contributor.authorGökçen, Hüseyin Bahadır
dc.date.accessioned2020-08-30T20:06:36Z
dc.date.available2020-08-30T20:06:36Z
dc.date.issued2019
dc.departmentİstinye Üniversitesi, Tıp Fakültesi, Cerrahi Tıp Bilimleri Bölümüen_US
dc.description.abstractBackground: This study was designed to comprehensively evaluate the factors considered by patients in provider selection for elective specialty surgery. Materials and methods: A total of 200 patients (mean age 44.4 (range, 18.0-70.0) years, 51.0% were males), who were admitted to a tertiary care center for an elective surgery, participated on a voluntary basis in this cross-sectional questionnaire survey. The questionnaire form elicited items on sociodemographic characteristics of patients, characteristics of operation, factors contributing to physician selection by patients (physician-related factors, healthcare service/access related factors) and patients' view on factors contributing to physician selection. Results: Amongst the physician-related factors, attitude of physician (all items considered very important by majority of patients) was the factor most significantly contributed to physician selection as followed by reputation (recommendation of physician by former patients considered very important by 58.5%) or professional experience (presence of subspecialty certificate in surgery considered very important by 67.5%) and social media presence of the physician (comments and ratings of users about the physician considered very important by 26.5% of patients) of the physician. Patients considered hospital hygiene (75.5%) as the most significant healthcare service/access related factor in physician selection. Physician selection was considered to be of utmost importance in the treatment outcome by 95.5% of patients, while getting information about the physician before contacting her/him was considered important and actually performed for the current admission by 74% of patients. Conclusion: In conclusion, our findings revealed that communicative skills of the physician, presence of subspecialty certificate in surgery, recommendations by former patients and comments and ratings of users were the leading factors contributed to physician selection by patients; being related to attitude, professional experience, reputation and social media presence of the physician, respectively. Hospital hygiene was the most significant healthcare service/access related factor contributed to physician selection.en_US
dc.identifier.citationAydin, M. A., & Gokcen, H. B. (2019). Factors considered by patients in provider selection for elective specialty surgery: A questionnaire-based survey. INTERNATIONAL JOURNAL OF SURGERY, 69, 43–48. https://doi.org/10.1016/j.ijsu.2019.07.007en_US
dc.identifier.doi10.1016/j.ijsu.2019.07.007en_US
dc.identifier.endpage48en_US
dc.identifier.issn1743-9191en_US
dc.identifier.issn1743-9159en_US
dc.identifier.pmid31319232en_US
dc.identifier.scopus2-s2.0-85069713553en_US
dc.identifier.scopusqualityQ1en_US
dc.identifier.startpage43en_US
dc.identifier.urihttps://doi.org/10.1016/j.ijsu.2019.07.007
dc.identifier.urihttps://hdl.handle.net/20.500.12713/568
dc.identifier.volume69en_US
dc.identifier.wosWOS:000485661000006en_US
dc.identifier.wosqualityQ1en_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.indekslendigikaynakPubMeden_US
dc.institutionauthorGökçen, Hüseyin Bahadıren_US
dc.language.isoenen_US
dc.publisherElsevieren_US
dc.relation.ispartofInternational Journal of Surgeryen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectPatient Choiceen_US
dc.subjectPhysician Selectionen_US
dc.subjectSurgeryen_US
dc.subjectPhysician Attitudeen_US
dc.subjectInternet Resourcesen_US
dc.subjectHospitalen_US
dc.titleFactors considered by patients in provider selection for elective specialty surgery: a questionnaire-based surveyen_US
dc.typeArticleen_US

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